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SMS Consent & Mobile Messaging Terms

MD Telehealth Platform LLC DBA Joey Med is committed to protecting yohealth information in compliance with HIPAA regulations.
By Joey Med
5 min read
Updated: January 1, 2025

Program Name

Joey Med Alerts

Description

Receive texts about appointments, intake links, order/shipping updates, customer support, and occasional promotions from Joey Med.

How to Opt In

  • Web forms/checkout: Check the consent box and submit your number.
  • Text keyword: Text START or YES to our toll‑free number (888) 660‑5639.
  • Customer support: Give verbal/written consent during live chat or phone support (we’ll log it).

What You’re Agreeing To

By providing your mobile number and opting in, you consent to receive recurring automated and/or non‑automated text messages from Joey Med at the number you provided. Consent is not a condition of purchase.

Message Frequency

Up to 20 messages per month (may vary based on your activity such as appointments or order updates).

Cost

Msg & data rates may apply. Your carrier may charge you for messages and data.

How to Get Help / Contact Us

How to Opt Out

Text STOP to end all Joey Med text messages. You’ll receive a one‑time confirmation text. To re‑subscribe later, text START or YES.

Supported Carriers

All major U.S. carriers are supported. Carriers are not liable for delayed or undelivered messages.

Eligibility

U.S. residents, 18+ only. Standard mobile phone required.

Data Collected & Use

We collect your mobile number, message content, and interaction data (e.g., delivery/opt‑out events) to provide and improve the program. See our Privacy Policy for details on how we handle your information.